How WalletExchange Works

WalletExchange is a provider-independent comparison tool for crypto exchange services. This page explains, in plain language, how we rank quotes, how we make money, what happens to your funds, what we store, and why identity requirements differ from one provider to the next.

How we rank exchanges

WalletExchange ranks every quote by one number only: the amount of the destination asset a provider’s quote estimates you will actually receive for the amount you enter. Nothing else moves a provider up or down that ranking — not its verification policies, not its brand, and not any commission it may pay WalletExchange. The “Best rate” label always points at whichever live quote returns the most.

How WalletExchange makes money

WalletExchange may receive a commission from some of the providers we compare when you complete an exchange through their service, at no extra cost to you. This is disclosed on the review step of every exchange before you commit to it. That relationship never determines which provider ranks as “best” — ranking is calculated purely from live quote data before any commission is applied to the comparison.

Non-custodial by design

WalletExchange never takes custody of your funds. When you complete an exchange, your assets move directly between your own wallet and the provider you selected. WalletExchange itself never holds, controls, or has the ability to move your crypto at any point in that process.

What we store

WalletExchange does not require an account to compare rates or use the exchange flow. We keep data to the minimum needed to operate: a recent-exchanges list, if you choose to keep one, is stored only in your own browser and is never sent to WalletExchange’s servers. If you contact support, we use what you send only to help you, and we will never ask for — and you should never send — your seed phrase, private keys, or wallet password.

Identity & privacy requirements vary by provider

Each provider we compare — currently ChangeNOW, SimpleSwap, and StealthEX — sets its own identity-verification and compliance policies, and these can vary by transaction size, the assets involved, or your jurisdiction. We publish what we have been able to verify about each provider’s policies directly from their own published terms, with sources and review dates, in the “Privacy & provider details” panel on every quote. Read the specific provider’s own terms before relying on anything summarized here.